TICO's Smart Video Series allows you to easily share important travel and consumer protection information with your clients

Smart Video Series

As your clients prepare and plan for future travel, they will have questions about new and changing travel restrictions, the value of working with a TICO registered agency or website, how to use their travel vouchers, and the consumer protections they are entitled to. We asked consumers what issues and information are important to them and what will help them to make their travel purchases with greater confidence. Richard Smart answers common consumer FAQs in this timely and informative video series.

Topics include:

• Why you should consider working with a TICO registered travel agency or website even for travel within Ontario
• What benefits do TICO registered agencies or websites offer?
• What does consumer protection mean?
• What you should know about redeeming a travel voucher
• When and how to file a complaint
• Why it's important to support the travel industry